In a groundbreaking move, CasinoReviews.com has secured approval from the prestigious Gambling Commission (GC) to offer free Alternative Dispute Resolution (ADR) services for GC-licensed operators. This approval marks a significant expansion in player protection services, as the site can now provide binding dispute resolutions for players engaging with UK-based online casinos.
This exciting development is a testament to CasinoReviews.com’s reputation for effectively managing complaints, as demonstrated by their successful track record with the Malta Gaming Authority (MGA). With the new approval in hand, the company is poised to enhance player protection in the UK gaming market and beyond.
CasinoReviews.com’s ADR team is highly qualified, holding certifications from the Chartered Institute of Arbitrators (CIArb). Their expertise in mediation for gambling-related issues is unparalleled, ensuring that players receive fair and effective resolutions to any disputes that may arise.
The impact of CasinoReviews.com’s services is already evident, with over 372 cases handled in the first half of 2024. This resulted in a staggering $196,561 being returned to players through the platform’s complaint resolution process. Such numbers underscore the company’s dedication to advocating for players and promoting transparency in the industry.
Duncan Garvie, Head of ADR Services at CasinoReviews.com, expressed his excitement over the GC approval, stating, “This GC approval reinforces our commitment to advocating for players. We’re thrilled to extend our services to UK operators for free, allowing us to ensure a fairer and safer gaming environment for players globally. Our goal has always been to champion transparency in the industry, and this new step furthers that mission.”
For players looking to file a complaint or access dispute resolution services, CasinoReviews.com’s website is the go-to destination. With their proven track record and dedication to player protection, players can trust CasinoReviews.com to provide fair and effective solutions to any gaming-related issues they may encounter.
